Get in touch
Oceania Trade Link Pty Ltd
Visit us at 5/62 Bishop St. Kelvin Grove
Ph. 07 3356 6066
Em. sales@otlink.com.au
Our Nationwide Agents
Our Terms
Please note, these terms apply only to special sales & browsing on otlink.com.au and are not applicable to wholesale customers or orders.
Your order will be on its way in 1-2 business days, and we’ll update you with a tracking number as soon as it leaves our Brisbane warehouse. We work with a number of delivery partners based on your location, however you can always contact us directly if you have any questions about the delivery of your order. We will always endeavour to get in touch with you if there are any delays or updates with your order. Please get in touch if you have any questions about the status of your order.
If you aren’t happy with your order from otlink.com.au please get in touch with us as soon as possible. Depending on the circumstances, we may be able to arrange a replacement, exchange, or refund. Please make sure to keep the original packaging & product in saleable condition so we can provide the greatest number of options to remedy your concerns.
Shipping is currently to Australia & New Zealand only, and we offer free shipping on all orders above $50. Orders under $50 will incur a $10 delivery fee that is added at checkout.
All products represented by Oceania Trade Link Pty Ltd in Australia are covered by the warranty guarantees set out by the ACCC, and a number of our products feature a warranty above and beyond your consumer rights. Please check the product description or contact your retailer to learn more about products that feature an extended warranty, or for help with a warranty claim, and the ACCC website to see your rights as an Australian consumer.
Oceania Trade Link takes the privacy of all our valued customers and site visitors seriously. Our policy outlines what information is gathered by our site, and how that information is used. If you have any questions or concerns about our privacy practices, please feel free to contact us at info@otlink.com.au
We collect contact information during the checkout process, and we only use this information to fulfill your order. If you opt in while checking out, or submit your email address elsewhere on the site, we may contact you in future with marketing information about Oceania Trade Link. We will never sell this information or provide it to third parties without your permission. When you use our contact form to get in touch with us, we will only use that information in relation to your inquiry. For your security and privacy, we will always endeavour not to keep unnecessary information about you that we aren’t using to fulfill your order, maintain your experience on this website, contact you at your request, or for our general accounting purposes. Please note when using the Facebook Messenger Live Chat function that any information sent or received will be bound by Facebook’s privacy policy & site terms rather than ours.
We use cookies both to understand how customers browse our website so we can improve your experience, and for basic functionality of the site. Information collected by our first-party cookies is viewed only in aggregate, and only used by Oceania Trade Link. Please note that third party analytics on our site may still use their own cookies in accordance with their terms of use (links available below).
We use third party analytics in order to improve your experience on our site. We use software from Google Analytics, Facebook and Automattic, and we advise that you view their full usage terms to understand what information they may store and how they may use it.
If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.
Third Party Terms
Facebook’s Data Policy Google’s Privacy Policy Automattic’s Privacy Policy
Your content:
If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.
An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.
If you leave a comment or review on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.
If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.
If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.
For users that register on our website, we also store the personal information they provide in their user profile. All users can see, or delete their own personal information at any time. Website administrators can also see and edit that information.
If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
Other sites & services:
Visitor comments may be checked through an automated spam detection service.
Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.